PBX phone systems are advanced telecommunication solutions that enable efficient business communication within an office, utilizing a web interface.
Unlike traditional PBX phone systems, PBX VoIP phone systems do not require any additional hardware and software installation, as they are entirely hosted. They can be instantly set up on an office phone, home phone or even a cell phone. Therefore, the phone systems are fully affordable for small businesses and home businesses.
Professionally recorded outgoing greeting
Multiple extensions and departments
Changeable caller menu
What Are Their Advanced Calling Features? How Do They Work?
AccessDirect’s virtual PBX phone systems can function just like a big corporate phone system. All standard calling features including call transfer, caller ID, voicemail, call forwarding, call distribution to multiple extensions, and other features are integrated into them.
They can attend all incoming calls automatically and efficiently distribute them to the right locations. The auto attendant incorporated in the small business phone systems greets callers with appropriate welcoming messages, and routes the calls to live staff members, or if unavailable, to voice mail. The auto attendant can receive multiple calls simultaneously and route the calls to several departments or individual employee lines. Unattended calls are diverted to alternate numbers.
A PBX phone system can
Make your small business sound bigger
Help you in high volume call processing
Prioritize your calls
Avoid new hardware installation; use existing phones
Distribute phone calls to team members at any location
Connect employees at different locations with a single phone number
Transfer calls easily to anyone, anywhere
There is no need to deploy additional phone lines at your small office to get started with our service; with our hosted PBX phone systems, any number of phone lines can be easily integrated with your existing business phone number.