|PBX Phone System Features|
Captures a standard voicemail message from an incoming caller.
Notifies you instantly that a voicemail message is waiting for you by sending you an email with the message attached as a .wav file, so you can listen through your computer speakers.
Caller ID Capture
Know exactly who the caller is on every transferred call, voice message, or fax with this unique caller ID feature.
Stores all received faxes as an attached .pdf document, allowing you to view, print, save, or forward faxes.
Automatically detects and receives an incoming fax, on the same phone number as your normal voice line. Fax callers can send a fax, and voice callers get your normal outgoing greeting.
Emails any incoming faxes to you as a .pdf file, allowing you to view, print, save, or forward faxes.
Record your own personal greeting to welcome any incoming caller.
Accepts multiple simultaneous calls, without giving any caller a busy signal. Every call gets routed to an individual extension, or to a voice mailbox.
Pass Code Protection
Protect every voicemail box with a secure pass code that can be changed at any time by logging into your secure voicemail account.
Cell Phone Text Message Notification
Notifies you instantly that a voicemail message is waiting for you by sending a text message to your cell phone.
Store 100 Voice Messages
Store up to 100 unique voicemail messages in your voice mailbox at any one time.
Store 100 Faxes
Receive and store up to 100 unique faxes at any one time.
Administer your user settings from any web connection, using a secure web interface. Allows you to make changes to voicemail, fax mail, or the auto-attendant (including individual extensions).
View call details in “real time” using the web interface, or receive automated reports via email.
Cardless Calling Card
Return phone calls from within voicemail by simply pressing a button.
Find-Me, Follow-Me / Call Transfer
Routes your incoming calls from one phone to the next (such as from office phone to cell phone to home phone), seeking a live caller to answer.
Music On Hold / Transfer
Plays professional music while callers are being transferred.
Call Screening / Call Announce
Gives incoming callers the opportunity to announce their name, and allows call recipient to screen their calls.
Call Accept / Reject
Allows you to hear the extension number from which the call originated, so that you can accept or reject the call-and send it to voice mail.
Plays a different greeting after standard work hours to incoming callers, then routes the call to the appropriate extension.
Auto Attendant / Front-End Greeting
Plays a standard greeting to incoming callers during work hours. Routes the call to the appropriate extension.
Set up multiple extensions for different people or departments in your office-such as sales, customer service, or shipping.
Give customers standard pre-recorded information about your company, such as hours, location, directions, special events, or product features.
Set up your outgoing auto-attendant to include multiple menus or levels. For example, once a caller selects Ext. 10 for “Customer Service,” they are then taken to a new menu of choices.
Dial-By-Name / Company Directory
Give callers the option to search for individuals in the company phone directory by entering in the letters in their name, using their telephone keypad.
Give callers the option to reach individuals directly by dialing a unique extension.
Continually have your calls routed by the auto-attendant into voicemail even during a power outage or a telephone equipment failure.
Connect Multiple Offices w/ One #
Connect each of your offices in multiple cities through a single phone number.
50+ Extensions / Users
Direct Enterprise is ideal for larger organizations that require 50 or more extensions.
Group / Broadcast Messaging
Send a broadcast voice message to several people at the company, all at the same time.
Develop a custom phone solution for your business, working with our experienced staff.
Use a professionally recorded outgoing message for incoming callers, which our expert staff can help to write and record.
Personal Set Up Assistance
Customize your phone service and options using our expert staff to ensure that your program functions exactly as you envisioned.
Customized Set Up
Customize your phone service options to work best for your company, working with our expert staff to ensure your program functions exactly as you envisioned.
Local or Toll-Free Numbers
Choose between a local or toll-free number for incoming callers-or get both.
Move Existing Numbers
Transfer your current local or toll-free number to your new phone service, for uninterrupted service.
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